Our Services

Not at all. At Rehoboth Care Services, we believe independence means having choice and control over your life and daily decisions. Our care is designed to support your independence — not take it away.

Receiving care at home allows you to stay in familiar surroundings while getting the right level of support for your needs. This may include help with personal care, medication, daily tasks, or companionship.

Many of our clients simply need a little extra support to remain safe, confident, and comfortable at home. Others may be recovering from illness, surgery, or changes in health.

Whatever your situation, our goal is to work alongside you and your family to provide compassionate, person-centred care that respects your choices, maintains your dignity, and helps you live as independently as possible.

Inviting a caregiver into your home is a big decision, and we understand how important trust is.

At Rehoboth Care Services, all our caregivers are carefully recruited, thoroughly vetted, and trained to deliver safe, respectful, and compassionate care. Our recruitment process includes:

• Enhanced background and DBS checks

• Right-to-work and identity verification

• Reference checks from previous employers

• Skills and competency assessments

• Ongoing training and supervision

We select caregivers not only for their experience but for their kindness, patience, and genuine passion for supporting others.

Our goal is to match you with a caregiver who fits your needs and personality, so you feel comfortable, respected, and confident in the care you receive.

We also maintain regular quality checks and welcome feedback from clients and families to ensure our standards remain high.

At Rehoboth Care Services, we believe that the quality of care starts with the quality of our caregivers.

Our guiding principle is simple:
we would never place a caregiver in your home that we would not welcome into our own.

We set high standards for recruitment, training, and support because our clients deserve safe, compassionate, and dependable care.

Great caregivers are drawn to organisations where they feel valued, respected, and supported. We provide:

• A positive and respectful working environment

• Ongoing training and professional development

• Clear communication and strong support from management

• A culture built on compassion, dignity, and integrity

Because we support our caregivers well, they are able to support our clients well.

We also take time to carefully match caregivers to clients so that relationships are comfortable, respectful, and consistent.

At the heart of everything we do is a commitment to treating both clients and caregivers with dignity, kindness, and understanding.

Your comfort and confidence in your care are very important to us.

If for any reason you are not completely happy with your caregiver, please contact us. We will listen to your concerns and arrange a suitable replacement as quickly as possible.

Our goal is to ensure you feel safe, respected, and supported in your own home. There is no extra cost for arranging a different caregiver.

We believe good care starts with the right match, and we are always happy to review and adjust your care to meet your needs.

Yes — your preferences matter to us.

At Rehoboth Care and Support Services, we take time to understand your needs, preferences, and the type of support you are looking for. This includes considering personality, communication style, cultural preferences, and specific care skills.

We know that a good personal match helps build trust and comfort, which is why we welcome your input in the selection process. Based on your wishes and our professional assessment, we carefully match you with a suitable caregiver.

If needed, we can review and adjust the match to ensure you are happy and comfortable with your care.

We aim to make arranging care simple, clear, and stress-free.

The process usually begins with a friendly conversation to understand your needs, preferences, and the type of support required. This can be done by phone or enquiry form.

If appropriate, we then arrange a care consultation or assessment to discuss your situation in more detail and agree on a personalised care plan.

Once care is agreed, we carefully match you with a suitable caregiver based on your needs, preferences, and availability. We always aim to start care as promptly as possible while ensuring the right match and safe planning.

Our team continues to recruit and train caregivers so we can respond quickly when new care requests arise.